Refer to the policies below for everything that governs how Cape Town Local works, from privacy and cookies to advertising and refunds. Select a policy to read it in full.
How we collect, use and protect the personal information of visitors, business owners and advertisers.
- What we collect and why we collect it
- How long we keep your information
- Who we share data with, and never sell to
- Your rights under POPIA and how to exercise them
Read the full policy→The rules for browsing and using the website, the directory and the news sections.
- Acceptable use of the site and its content
- Accounts and the security of your login
- Intellectual property and what you may reuse
- Limitations of liability
Read the full policy→The terms that govern paid listings, placements and other services we provide to businesses.
- What each listing tier includes
- Billing, renewals and cancellations
- Service availability and support
- Suspension and termination of a service
Read the full policy→The overarching commercial terms between you and Cape Town Local.
- The agreement between you and us
- Pricing, taxes and payment
- Warranties and disclaimers
- Governing law and dispute resolution
Read the full policy→The cookies and similar technologies the site uses, and how you can control them.
- Essential cookies that keep the site working
- Analytics that help us improve the site
- Advertising and measurement cookies
- How to manage cookies in your browser
Read the full policy→How we secure the platform and process data on behalf of the businesses listed with us.
- Technical and organisational safeguards
- Where and how data is processed
- Sub-processors we rely on
- How we handle a data incident
Read the full policy→When refunds apply to paid listings and placements, and how to request one.
- What is eligible for a refund
- Timeframes for requesting a refund
- How refunds are processed
- Renewals and cancellations
Read the full policy→The standards every advert and sponsored placement on the site must meet.
- Accepted creative formats and sizes
- Content that is not permitted
- How sponsored content is labelled
- Approval and review of placements
Read the full policy→How to report content you believe is inaccurate, infringing or should not appear.
- What to include in a notice
- How to submit a request
- How quickly we respond
- How a business can reply to a notice
Read the full policy→