Refer to the policies below for everything that governs how Cape Town Local works, from privacy and cookies to advertising and refunds. Select a policy to read it in full.
The rules for using the website, your account, the directory and the news sections, and the terms that apply to everyone.
- Acceptable use of the site and its content
- Accounts and the security of your login
- Intellectual property and what you may reuse
- Disclaimers, liability and governing law
Read the full policy→How we collect, use and protect personal information, including the cookies we use and how we keep data secure.
- What we collect and why, under POPIA
- Cookies and similar technologies
- How we secure and process your data
- Your rights and how to exercise them
Read the full policy→The agreement that governs Free and Premium business listings, including billing, content and our moderation rights.
- What the Free and Premium tiers include
- Fees, recurring billing and renewals
- Your responsibility for listing content
- Moderation, suspension and termination
Read the full policy→When refunds apply to paid listings and placements, and how to request one.
- What is eligible for a refund
- Cooling-off rights under the CPA
- How refunds are processed
- Renewals and cancellations
Read the full policy→The standards every advert and sponsored placement on the site must meet.
- Accepted formats and quality
- Content that is not permitted
- How sponsored content is labelled
- Approval, review and removal
Read the full policy→How to report content you believe is unlawful, infringing or inaccurate, following the ECTA take-down procedure.
- What a valid notice must include
- How to submit a request
- How quickly we respond
- How a business can reply
Read the full policy→